Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return
- Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Please make video while opening the parcel
Video should start from showing the address label as it is sent by us right from the outer package. - Full video right from outer parcel till showing the defect should be taken and for electronics it should end till checking the charging for the same.
- No replacement will be done without video proof if in case u receive damaged/missing/any kind of issue. Please follow this strictly, Do not argue afterwards
- We will not be responsible for any damage or missing product without proper video proof.
- No complaints will be entertained without proper video.
- And Moreover complaint should be done on same day of delivery, not after that.
To start a return, you can contact us at uniknotprinting@gmail.com. Please note that returns will need to be sent to the following address: Uniknot, Welliyampallil Building, Mallappally West P.O., Pathanamthitta, Kerala - 689 585, India
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at uniknotprinting@gmail.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 to 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at uniknotprinting@gmail.com.